Skip to main content
Tag

trade show

Jan 26
shot-show-2016-marketing

5 Key Marketing Takeaways From SHOT Show 2016

By Firearms Marketing

By now your feet have hopefully gone back to their original shape, and your head has cleared from the craziness of what ended up being an epic SHOT Show 2016.

I logged over 20,000 steps and 11 miles on my Garmin between Thursday and Friday and thought I was able to get into every major exhibit on the main floor. I kept my schedule open on Thursday to catch up with friends, track down Willie, Jase, Goodwin and Martin for an autograph, take in Dana Loesch’s live radio broadcast and as luck would have it, run into Kyle Lamb and Jim Shockey.

Now that the show is over, and you begin to re-group and think about next year’s show (yes, it’s time to start getting ready). I wanted to share a few of my thoughts from a marketing perspective on the event and give you a few takeaways on how you can make next year’s SHOT Show even better.

1. Creative marketing concepts in exhibits
The exhibits I felt that had the most energy and excitement were the booths that incorporated an original concept that brought their brand story to life. They somehow tapped into my craw to create an extremely memorable experience. Not only did these concept exhibits pick up media attention—but they also seemed to be having the most fun. The three most interesting exhibits I experienced were: CAA/Kalashnikov USA, Battle Arms Development, and SilencerCo.

CAA/Kalashnikov’s exhibit was like stepping into an underground Slavic dance club. Hard white floors, high ceilings, AKs on the walls and the contrasting American/Russian imagery and other European-type aesthetics added to the experience. For a brief moment, I felt like I was somewhere else other than Las Vegas.

Battle Arms Development’s mad scientist theme featured employees wearing white lab coats under blue lighting which created a similar vibe to CAA—but more science-fiction-like. The added Star Wars and super-hero themed rifles made the exhibit absorbing and engaging.

SilencerCo’s booth had a covered walk-in that integrated seamlessly with their ‘Fight the Noise’ campaign along with their catalog, booth staff, past year’s advertising campaign and website. With a gray spray-painted outdoor scene and impressive imagery, the booth was also very experiential that brought the brand to life. Darren Jones, Media Relations and Sales with SilencerCo, said, “This show has been completely overwhelming—in a good way. We’ve had tremendous response to our newly launched products, and it will probably be one of our best years ever. We fully expect the ball to keep rolling.” (Source: NSSF)

silencerco booth

Photo credit: SilencerCo.

Takeaway: The highly saturated MSR segment and burgeoning suppressor segment will become increasingly harder for brands to stand out. Consider integrating a theme into next year’s booth that incorporates and aligns with your brand’s story to make it more attractive. Introduce your theme in your advertising and digital marketing over the next 11 months. Take your booth visitors out of SHOT Show and into your brand’s world. This would play exceptionally well down on the first level where the exhibits aren’t as exciting.

 

2. Sig Sauer goes big

shot-show-sig-sauer

Photo Credit: Fox News

This second point also ties into #1. The exhibit that stood out head and shoulders above all others on the main floor was Sig Sauer. If you saw it, you know what I’m talking about. It was unbelievable. Sig looks to be doubling down on their repositioning effort as a “total system provider.”

“Obviously, SHOT Show is important to us,” said Tom Taylor, Vice President of Sales and Marketing for Sig Sauer. “We made a huge investment in the booth because we want our customers to know that we are a total system provider. And it was evident from the crowd in the booth that the effort wasn’t lost on anyone.” (Source: NSSF)

Takeaway: To make a lasting statement—go big! (if you got an extra few million dollars in your budget).

 

3. Busyness hindered social media
I frequently posted on Twitter and couldn’t help but notice that a lot of brands were not engaging with the network as much as I expected. There were two hashtags being used: #shotshow (23,699 tweets) and #shotshow2016 (14,345 tweets)—which fragmented the feed and caused some confusion on which one to follow. Some brands I noticed didn’t use the show’s hashtag at all. Instagram got 55,555 posts.—and noticed that #shotshow wasn’t even trending on Facebook. In comparison, events become trending topics on Twitter when they have over 50K followers. So the question I ask is ‘why wasn’t there more tweets/posts!?’

A few thoughts:

  1. It was a really busy show. A lot of my friends and client’s booths—where I got a chance to get behind the counter—were jammed packed. Buyers were lining up which barely gave us time to talk. Mike Schwiebert, Vice President of Marketing for Weatherby, put the show in context by saying, “In my 17 years of working SHOT Shows with Weatherby, this is perhaps the busiest show I’ve ever had.”
  2. Perhaps the industry still doesn’t understand the power and opportunity of these networks and how to use them effectively during trade shows—or they just don’t care.
  3. Businesses who cater to the military and law enforcement may be frowned upon. Most manufacturers who work with three letter agencies, choose not to engage with social media—for obvious reasons.
  4. It will be interesting to compare this year with next year’s event.

Takeaway: Using conference hashtags are important because it allows you to reach a larger audience. Even though the show was busy, there exists an opportunity to stand out by posting to social media more regularly throughout the week to drive traffic to your website and booth. Other exhibitors don’t seem to be taking advantage of this opportunity. Maybe you can?

 

4. Trending: lightweight and quiet
I noticed a lot of companies incorporating carbon fiber into their platforms like Christensen Arms’ CA-15 VTAC as well as suppression like the new Maxim 9 by SilcencerCo., and Daniel Defense’ 300 BLK integrally suppressed rifle—the DDM4 ISR300. Patrick Woods from Spring Guns & Ammo said, “One of the biggest innovations he saw was lighter-weight long guns. “There’s a lot of new rails out that are much, much lighter, that still provide the modularity that people are looking for in an AR-15, and are still incredibly durable and rigid.” 

Takeaway: How can you begin to integrate lightweight materials into your product offerings? Knife handles, tactical gear, holsters, cans, hand guards, stocks, barrels, mags, etc.? This may be worth taking a look at.

 

5. The industry is strong and “on alert.”
Paul Pluff, Director, Marketing Communications with Smith & Wesson, said, “This is the premier show for us, and once again this has been a very busy time. The response to our new products has been fantastic, and based on what we’re seeing; we’re very much looking forward to the year ahead.” (Source: NSSF)

With the ever-increasing attacks on our industry from the administration and the anti-gun/hunting groups—the industry remains extremely strong. I was surprised by some who suggested to “hold back” on spending for development and hiring until things pan out in Washington. I can see their point, and most likely many will heed the advice. However, rewards always favor the risk takers. We have to be “on alert” as NSSF President Sanetti suggests, but we must also continue to push and grow our businesses regardless of the political climate. I expect many forward-thinking manufacturers to continue with their plans irrespective of the industry warnings and threats we face this year.

Takeaway: We are always going to have opposition to our industry, lifestyle and heritage. But it shouldn’t stymie innovation and manufacturers’ plans to continue with their development plans. To do so would mean to admit defeat.

To wrap up, exhibits who integrated creative concepts had greater interest, use social media in future shows to help your brand gain greater awareness, lightweight, and quieter products are on the rise, and with a strong industry powered by some of the smartest and bravest people in the world who keep this country safe (collectively and individually) 2016 looks to be a great year.

What were some of your takeaways? Please comment below.

 

Apr 11
NRA 2015

6 Key Marketing Takeaways From NRA 2015

By Firearms and Hunting

[dropcap]I [/dropcap]was fortunate to attend The NRA Annual Meetings and Exhibits in Nashville, Tennessee on Friday. I started in on the exhibits at 10 AM which only gave me 4 hours to hit my goal of hitting all of the 550 exhibits over 9 acres before my first round of meetings starting at 2 PM.

Being at the show was an amazing experience. It was good to be among the thousands of people who share the same values as I do for shooting, patriotism and the 2nd amendment.

If you’re a business owner or are responsible for marketing or sales for a hunting, outdoor or firearms company, here are 6 takeaways from a marketer’s point of view if you weren’t able to attend NRA 2015.  

1. Brand aesthetics

The first thing that struck me once I entered the exhibit hall and started down the 9 acres of trade show booths, stands, signage, pop-up displays, guns and gear, was the amount of time, attention and refinement that had gone into the exhibits. Most of the larger exhibits were mobile storefronts. DPMS pulled in an entire tractor-trailer that served as a basic store on wheels. Trijicon’s booth was at least two stories high. These large-scale booths that can cost upwards to a million dollars, added real value to the show.

NRA Booth Design

Marketing Takeaway: There are over 5,500 trade shows a year in the firearms industry. To compete effectively, an investment in graphic design and environmental experience is a must. From photography to apparel—your ability to capture the imagination of your customers and present a professional image should be a top priority.

There are a few exceptions. If your product is unique but has to work within a lower budget—a simple booth design can work just as good. The important thing is to create a professional, credible brand image and boost the experience of your products unique features.

2. The industry is growing

With 78,000+ attendees, rest assured the industry is strong. According to a recent study by Hoovers, the firearms industry is expected to grow 3% over the next three years due to the following trends:

  • Target Shooting Growing More Popular
  • Participation by Women
  • Investments in Gun Safety
  • 3D Printing

With an increased interest in home defense and personal safety— fueled largely by anti-gun legislation attempts, anti-gun groups, and oversea conflicts—the largest sales are coming from the handgun and concealed carry segments. Younger buyers are attracted to Modern Sporting Rifles, which is also driving new products and new product development.

Marketing Takeaway: Manufacturers and industries associated with the Firearms industry should have a positive outlook and move forward accordingly with plans that involve growth because all trends are pointing up. 

3. Technology & product design is evolving

A large part of the industry seems to be focusing on concealed carry and suppression. It seemed that a lot of the stage talks, break-out sessions and latest gear were directed towards personal defense.

There were also plenty of new sleek and modernized gun designs that appealed to hunters, especially Beretta and Benelli.

The Benelli 8828U and Ethos shotgun looks even better up close. Its sleek design, fluid lines and materials represent the latest in gun design.

Beretta’s shotguns and Black Rain Ordinance’s 300 Blackout also caught my attention.

NRA Booth 2015

Marketing Takeaway: Technology and product design is evolving. As the industry looks to attract younger customer segments, greater attention to modern design, materials, patterns, colors, personalization and technology are being applied.

4. Fragmented customer segments

Once you enter the hall, you are surrounded by thousands of people of all ages. There is an exciting energy and vibe. The people that I had an opportunity to meet and talk with were genuine, helpful and interested in what I had to say. People were extremely polite despite the crowded environment.

Marketing Takeaway: Focus on your customers or what is called your buyer personas. Know exactly who your customers are and why your product will appeal to them. Although the customer base of the Firearms industry share common beliefs and values, it is comprised of many different customer segments. I saw a 40-year old dad looking for a way to protect his home and a retired special ops looking to impress his buddies—both looking at the same gun. Knowing your customer should be at the top of your list at all times, which brings me to my next point.

NRA Booth 2015 Kimber

Kimber – NRA 2015

5. Differentiation and brand experience

Amongst the sea of people, towering booths, music, sights and sounds it can be hard to stand out, especially if you are not a brand like Colt, Sig Saurer, Daniels Defense or Remington. The strongest booths were the ones who utilized a strong branding system were colors, type, imagery and materials worked together to form an experience and impression to make their prospects or customers feel something. For example, when I walked into Kimber’s exhibit, it felt like being in an upscale mountain ski chalet in contrast to Black Rain Ordinance, where it was like being in a special forces planning room.

The most successful booths were those in which you were able to experience what the brand was communicating.

Among other successful booths that weren’t so “experiential” was Mossberg, who had the Duck Dynasty clan, Tactical Tailor, which used custom photography from Straight 8 to capture their brand’s essence.

mossberg_nra2015

Marketing Takeaway: Invest in your brands experience and make sure that it is consistent across your packaging, website, content, ads and trade show booth. If you are unable to do what the larger brands do, use people to classify your target market in a setting in which your customer can envision themselves, e.g. Benelli’s perfect pheasant hunt.

nra booth benelli

6. Drive sales through internet/inbound marketing

It was nearly impossible to connect to the internet while in the exhibit hall. I wanted to follow the show’s hashtag: #NRAAM. What I found was that a large majority of the show’s participants weren’t tweeting and the exhibitors weren’t either. I wish I would have received this one about Marcus Luttrell from Remington: 

I also noticed that many of the brands present did not drive attendees to their websites to track engagement, gain insight and benchmark responses for future shows. Glock was the one exception with their GlockLive streaming program.  

Marketing Takeaway: Firearms companies can take advantage of digital/web marketing i.e. social media, mobile and content to drive traffic, sales and reach the next generation. Firearm and hunting companies who recognize that their customers are changing how they receive content will have an advantage over their competition. There were thousands following the event on social media who weren’t able to attend NRA. Brands who did not utilize their website and their social media channels may have missed out on opportunities to build their brand and generate additional sales.

My day ended with a long drive back home with a good stack of business cards, new friends and the feeling that the NRA knows what it’s doing. As a shooter and hunter, the heritage and freedom I love is in tact.

What were your top takeaways?